1 Information We Collect

We may collect the following information:

• Personal details (name, contact information, identification details)
• Medical and health-related information (shared voluntarily for service facilitation)
• Insurance and policy-related details
• Travel and logistics information
• Website usage data (IP address, browser type, cookies)

2 How We Use Your Information

Your information is used to:

• Facilitate medical assistance and treatment coordination
• Coordinate with hospitals, doctors, insurers, TPAs, and service partners
• Arrange travel, logistics, and medical evacuations when required
• Provide second medical opinions and wellness services
• Communicate updates and respond to enquiries
• Meet legal, regulatory, and compliance obligations

3 Medical & Sensitive Data

Medical information is collected only with consent and solely for healthcare coordination purposes. We do not sell, trade, or misuse medical data under any circumstances.

4 Information Sharing

We may share information strictly on a need-to-know basis with:

• Hospitals and healthcare providers
• Insurance companies and TPAs
• Travel and logistics partners
• Regulatory or legal authorities when required by law

All partners are expected to follow appropriate confidentiality and data-protection standards.

5 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and medical data from unauthorized access, loss, or misuse.

6 Data Retention

Information is retained only as long as necessary to:

• Fulfil service requirements
• Meet legal and regulatory obligations
• Resolve disputes or enforce agreements

7 Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Withdraw consent where applicable (subject to service or legal limitations)

Requests can be made by contacting us using the details below.

8 Cookies & Website Tracking

Our website may use cookies to improve user experience and website functionality. You may disable cookies through your browser settings, though some features may not function fully.

9 Third-Party Links

Our website may contain links to third-party websites. Bluedot is not responsible for the privacy practices or content of external websites.

10 Changes to This Policy

Bluedot may update this Privacy Policy periodically. Continued use of the website constitutes acceptance of the revised policy.

11 Contact Us

For privacy-related questions or requests, please contact ops@bluedotassist.com.