Terms & Conditions

Please read these terms carefully before using our services.

These Terms and Conditions govern your use of Bluedot Medical Assistance’s website and services. By accessing or using our services, you agree to be bound by these terms.

1 Acceptance of Terms

By accessing and using this website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2 Services Provided

Bluedot Medical Assistance acts as a facilitator for medical travel and healthcare coordination. Our services include:

  • Connecting patients with hospitals and doctors globally.
  • Facilitating medical appointments and second opinions.
  • Assisting with travel, accommodation, and logistics arrangements.
  • Coordinating with insurance providers and third-party administrators (TPAs).
Note: We are a medical assistance company, not a medical provider. We do not provide medical advice, diagnosis, or treatment directly.

3 User Responsibilities

When using our services, you agree to:

  • Provide accurate, current, and complete information about yourself and your medical history.
  • Maintain the confidentiality of any account information or correspondence.
  • Use the website and services only for lawful purposes.
  • Ensure you have the necessary travel documents (visas, passports) for medical travel.

4 Medical Disclaimer

All medical information provided on this website is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

5 Payments and Refunds

Service fees and payment terms will be communicated prior to the confirmation of services. Refunds, if applicable, are subject to the cancellation policies of the specific hospitals, airlines, or hotels booked on your behalf.

6 Limitation of Liability

Bluedot Medical Assistance shall not be liable for:

  • Any medical negligence or malpractice by third-party healthcare providers.
  • Delays, cancellations, or changes in travel arrangements caused by airlines or transport providers.
  • Loss or damage to personal property during travel.
  • Any direct, indirect, or consequential damages arising from the use of our services.

7 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Bluedot. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

8 Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

9 Contact Us

If you have any questions about these Terms & Conditions, please contact us at ops@bluedotassist.com.

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